Privacy Policy

moon d'elle, LLC (“moon d'elle," "we," or "us" as context requires) understands the importance of protecting the privacy of visitors to the Website ("Visitors") and Visitors who have registered accounts to transact business with us ("Authorized Users") (collectively, "you" or "your" as context requires). This Privacy Policy provides information on how personal information is obtained through your use of www.moondelle.com or related sites, including our online store (together, the “Website”), and is processed and used by us and our service providers. moon d'elle uses your personal information only in ways that are compatible with this Privacy Policy. In addition to reviewing this Privacy Policy, please read our Terms of Use. Your use of the Website constitutes agreement to be bound by the Terms of Use and this Privacy Policy. If you do not agree to the Terms of Use and this Privacy Policy, you should not use this Website. This Privacy Policy does not cover information collected on sites linked to or from the Website. 

Information Collected. moon d'elle collects personal information from you when you provide personal data through our Website and through automated processes. Some of the information below may be collected by one or more service providers to moon d'elle on its behalf. The following categories of information may collected, some or all of which may be considered personal information: 

(a) Identifiers and other personal information such as your name, billing address, shipping address, email address, telephone number, account number, password, user ID, device ID, Internet Protocol address, and payment card information.    

(b) Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

(c) Biometric information, such as gender and apparel sizing.

(d) Internet or other network activity, such as information concerning your interaction with moon d'elle, the Website and its content, and the devices and browsers you use to interact with the Website or a service provider's web app or service.

(e) Sensory data, such as audio recordings of our telephone calls with you, and other electronic or similar information. 

(f) Inferences drawn from other personal information, such as a profile reflecting your preferences relating to products and delivery methods and any of your preferences that you share with us.

The Website generally collects personally identifying information with your specific knowledge and consent. For instance, when you complete a survey, make a purchase, subscribe to our publication(s), or register an account for any portion of our services, you are asked to provide information such as your email address, name, or phone number. Depending on your use of the Website, some of the personal information we collect is required and some is provided by you voluntarily. You may choose not to provide certain requested information, and you may continue to use the Website without providing such information. However, if you do not provide the required information for a particular activity, you may not be permitted to engage in that activity.  

moon d'elle may collect and store additional usage information such as where, what, and when you are searching. Information about your use of moon d'elle products and services may be aggregated or otherwise de-identified for business and marketing uses by us or by third parties. moon d'elle reserves the right to use aggregated or otherwise de-identified information gathered by it for any and all purposes.

Service Provider Systems and Access. Our systems are primarily hosted by service providers that provide us with services such as our online store, web hosting services, technical maintenance, and search software. Our service providers may have access to your personal information collected for our use, but only for the purpose of and to the extent necessary to provide those services. Our online store is hosted by Shopify. Shopify may collect information for its own use.  This Privacy Policy does not apply to such information. Shopify's privacy policies for customers that shop at Shopify-hosted sites may be found at: https://www.shopify.com/legal/privacy.

Third Party Access. If you choose to purchase items through our Website, we may forward your information to third parties for services such as credit card processing, order fulfillment, and shipping. For example, if we need to mail something to you, we must share your name and address with the U.S. Postal Service or other shipping company. We may also share shipping information with shipping brokers to obtain shipping services. There also may be occasion when we are legally required to provide access to our database in order to cooperate with investigations or other legal proceedings. In those instances, the information is provided only for that purpose. While your personal information is protected as outlined herein, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners. 

Use of Information. Your personal information is used for purposes of providing you with information, goods, and/or services requested by you, providing for follow-up with you in connection with goods or services you request, and as a part of our mailings and solicitations to current and prospective customers. In particular, moon d'elle uses the personal information we collect for various commercial and business purposes, including to: 

(a) create your account; 

(b) create a shopping cart and/or process and fulfill your orders placed with moon d'elle; 

(c) contact you, for example, if there is an issue with any orders placed through the Website; 

(d) send you email / mobile text communications and/or newsletters or other information you have requested; 

(e) respond to your questions or other requests; 

(f) contact you with respect to your use of the Website or changes to this Privacy Policy or other moon d'elle policies; 

(g) make available, administer, and improve the Website and the content, features, and services provided by the Website, including diagnosing performance issues with our Website; 

(h) update, supplement, and maintain the accuracy and completeness of our information; 

(i) conduct market research;

(j) use for our internal business purposes; 

(k) send you other notices in order to comply with applicable laws and regulations; 

(l) to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred;

(m) manage your contact preferences and requests, including requests concerning how we use and share your data; and 

(n) for other purposes disclosed at the time you provide your personal information.   

moon d'elle does not sell the email addresses or other personal information of its Visitors or Authorized Users.  

Disclosure of Personal Information. Except as set forth in this Privacy Policy, moon d'elle does not share, rent, or sell personal information about you with other people or companies. We reserve the right to disclose and to use in any manner any non-personal information that we collect including, but not limited to, anonymous cookie and traffic data. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers. If you wish to opt-out of such advertising, third-party available third-party tools to opt-out include the Digital Advertising Alliance and the Network Advertising Initiative.

Information Automatically Collected. In addition to the categories of information identified above, we automatically receive and collect certain types of information whenever you visit our Website. For example, like many websites, we use “cookies” and web beacons to obtain certain types of information when your web browser accesses our Website. We use this information to monitor the usage and performance of our Website, to enhance our customers’ search and shopping experiences, and to determine aggregate information about our user base and usage patterns. We also use your IP address to help diagnose problems with our server, to administer our Website, and to communicate with you using our on-line chat functionality and/or after you have sent us emails. We also collect deidentified data, such as geography, age range, and device type, using Google Analytics. Google’s privacy policy may be found at https://policies.google.com/privacy. If you send us emails, from time to time we may use information about your preferences and interests to send updates to you about moon d'elle, its services, special offers, or other information that may be of interest to you. If you do not want to accept any cookies, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of the Website may not function properly.

Do Not Track. moon d'elle does not track its Website users over time and across third party websites in order to provide targeted advertising. moon d'elle therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor information that is presented to you. If you are visiting third-party sites, you should become familiar with the site’s tracking policies. moon d'elle makes no representations and accepts no responsibility for the tracking activities of any third party.

Security. moon d'elle will use reasonable precautions to keep the information disclosed to us secure and not to disclose such information to any third parties other than our service providers. However, we are not responsible for any breach of security or for any actions of any third parties that may receive the information. Access to your personal information is limited to people who need it to do their jobs. We cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration, nor can we guarantee that your information will not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. We have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.

Linked Web Sites. Our Website may include links to and/or links from other websites operated and maintained by separate companies. We have no responsibility for linked or linking websites and provide these links solely for the convenience and information of our Visitors and Authorized Users. Those websites may have different privacy policies. If you click through to another website, you should check the privacy policy of that website, which will usually (but not always) be posted on the website. moon d'elle is not responsible for the privacy policies of other sites. 

Children. This Website is directed to adults and is not directed to children under the age of 18. moon d'elle complies with the Children's Online Privacy Protection Act and does not permit registration by and will not knowingly collect personally identifiable information from anyone under 18. This Privacy Policy will be posted on the Website. 

Changes to Information. We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number, email address. You may do this by logging into your account and making corrections or contacting us at the email address below. You may also select the option not to receive future contacts from moon d'elle (for example, mailings, calls, etc.) by emailing us at the address below. If you elect not to receive any future communications from moon d'elle, we will endeavor to remove your name from all of our contact lists. We shall have no liability under this Privacy Policy for our failure to accomplish this objective.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California Civil Code Section 1798.83 permits you to request information with respect to the disclosure of your personal information by us to third parties for such third parties’ direct marketing purposes. We are only required to respond to a particular customer’s request for such information once during a calendar year. To make such a request, please send us an email at contact@moondelle.com.

Your Consent. By using our Website, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. By using our Website, you should also be aware that any personally identifiable information you submit can be read, collected, or used by other users of the Website and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through your use of the Website.  

We reserve the right to modify or amend this Privacy Policy at any time in our sole and absolute discretion. If we change our Privacy Policy, we will post any changes on this page, and your continued use of the Website constitutes your acceptance and agreement to any revisions to our Privacy Policy.

If you have other concerns or questions about any aspect of this Privacy Policy, you may email us at contact@moondelle.com.

Effective May 22, 2023